OVERVIEW

This website is operated by The Old Sea Dog Shop. Throughout the site, the terms “we”, “us” and “our” refer to The Old Sea Dog Shop. The Old Sea Dog Shop offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. This website is the property of The Old Sea Dog Shop. All material on this website is copyright to The Old Sea Dog Shop, and is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose.

Business Registration and Contact details:

The Old Sea Dog Shop, Downings, Co. Donegal, Ireland.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 PRODUCTS & PRICING

We take every care to ensure that product descriptions are accurate at the time of uploading products to the website. We reserve the right to withdraw any product from the website without any prior notification. We also reserve the right to amend prices of products without prior notification.

Our products are priced in Euro. When paying by credit card this is the amount which will be deducted from your debit or credit card. When purchasing products with sterling or other currencies, debit or credit cards, the exchange rates will be set by the cardholdersbank. These rates may fluctuate on a daily basis, for further information, cardholder should contact their bank as exchange rates are not applied by The Old Sea Dog. All prices shown on our website are inclusive of VAT.

ORDERING GOODS

When an order is placed on our website, you will receive a confirmation email confirming we have received your order and it is being processed. You will receive a second email from us acknowledging your order has been dispatched with a tracking number where applicable.

All products are subject to availability. If products that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process any remaining products on your order. We will not supply a replacement product without your authorisation. If you would like to cancel your order, please see returns section of our policy.

GIFT VOUCHERS

Gift Vouchers cannot be returned once purchased and cannot be exchanged for cash. Gift vouchers purchased in-store or on our website cannot be used as a form of payment on the website, however if you wish to spend your voucher and cannot get into our store we can arrange to get the items sent to you. Please contact us via email or telephone.

We do not have an expiry date on any of our vouchers/ credit notes. If you do happen to misplace your voucher we do keep a record in store.

ONLINE RETURNS 

If you are unhappy with any purchase, you can either request an exchange or refund for the price of the product that is returned in its original packaging within 14 days of receipt. We cannot refund delivery charges incurred in sending the item to you.

ITEMS PURCHASED INSTORE

If products purchased in store are unsuitable you have 28days to return the items in saleable condition and we will issue a credit note to the value of the goods. Our credit notes have no expiry date.